ShortIntel help for links, files, comments, and giveaways
Clear answers about public TikTok links, available media, comment exports, giveaway draws, and how files are saved in your browser.
Copying and submitting a TikTok link
Start here if a tool rejects a link or you are unsure what to paste.
How do I copy a TikTok video link?
Open the public video in TikTok, choose Share, then Copy link. On desktop, you can also copy the full address from the browser address bar.
Can I paste the complete TikTok share message?
Yes. ShortIntel extracts the supported TikTok URL when it appears inside the complete copied share text.
Are vm.tiktok.com and vt.tiktok.com short links supported?
Yes, when the short link resolves to one public TikTok video. Profile, search, sound, LIVE, and collection pages are not supported.
Why does ShortIntel say my link is invalid?
The pasted text may not contain a TikTok URL, may point to an unsupported page, or may come from another site. Copy the link again from the individual public video.
Downloads and saved files
Use these answers when a result is ready but the file is difficult to find or save.
Why did my download link expire?
Prepared links are temporary. Return to the result, choose Refresh download link or analyze the TikTok link again, then start the download promptly.
Where is the file on iPhone or iPad?
Safari normally places downloads in the Downloads folder in Files. Open Safari Downloads or Files > Browse > Downloads. Compatible media can then be saved to Photos through Share.
Where is the file on Android?
Open the browser Downloads list or the device Files app and look in Downloads. Gallery or Photos may need a moment to index new media.
Where is the file on a desktop computer?
Browsers normally save files to Downloads unless the location or save prompt was changed. Open browser download history to reveal the file.
Why does the file open instead of saving?
Some browser settings preview supported media. Use the download icon, media context menu, or Share > Save to Files.
Why are fewer file options shown than expected?
Options depend on what the public post and connected source return at that time. Video, cover, HD, audio, and no-watermark sources are not guaranteed.
Audio, comment export, and giveaway limits
These answers describe what the current ShortIntel tools actually return.
Does Download MP3 always create an MP3 file?
No. ShortIntel saves the separate audio source returned for the post. It may be MP3, M4A, AAC, or another available format; this version does not convert or relabel it.
How many TikTok comments can ShortIntel export?
The exporter follows available public pagination up to recorded safety limits, saves available top-level comments and reply bodies, and records completion status in XLSX.
What fields are included in the comment XLSX file?
When returned, XLSX includes comment ID, TikTok user ID, username, display name, text, likes, reply count, and creation time. Missing source values remain empty.
How does Giveaway Picker remove duplicates?
TikTok draws keep one entry per account ID when available, otherwise per username. Imported lists use participant ID, or name when no ID is present.
Can I use my own participant list?
Yes. Import a CSV or XLSX list for a local browser draw, or use available public top-level comments from one TikTok post.
Unavailable posts, privacy, and responsible use
These limits apply even when the original URL looks correct.
Can ShortIntel download private, deleted, or region-restricted posts?
No. ShortIntel cannot bypass private accounts, deleted posts, login requirements, regional restrictions, age gates, or source blocks.
Can I use a downloaded video in my own post?
Downloading a file does not grant copyright or reuse rights. Only use content you own, are licensed to use, or are otherwise permitted to use.
How is my submitted link handled?
ShortIntel processes the public link for the requested result and may temporarily cache public-link data for reliability, security, and abuse prevention.
Is ShortIntel affiliated with TikTok?
No. ShortIntel is independent and is not affiliated with TikTok, Douyin, ByteDance, or their products.
Need the complete phone and desktop walkthrough? Read the TikTok download guide. For permission and reuse questions, see the copyright guidance.